Testimonials

“I recommend the services of Amundson & Amundson because they are super easy to do business with and take the time to personalise their services to suit your business and how you operate. We have a huge amount of freedom in how we use your services. We have far less stress by having highly trained people professionally handling all incoming phone calls. We know that no matter what we are doing, every phone call will get personally and professionally answered by skilled people who understand our business. Our clients love that they can talk to a real live person when they call and not voice mail or an answer phone. Using your services means you capture every call when we are busy with critical work. This allows us to grow quickly and keep our service levels high to our customers.”

“By using the services of Amundson & Amundson I can market 24/7 service to all our customers. Our staff our much more productive as they don’t get customer calls. Our customers can talk to a friendly voice 24/7 and the cost per call in NZ is much less than in Australia. Your service is very affordable compared to the increase in business we have gained by having our phones answered professionally 24 hours a day, seven days a week. We have saved a huge amount of money on costs as using your services works out to be less than 10% of the cost of hiring a full time person to do the same thing. I like how we are not tied into a long term contract and have the freedom to cancel at any time with five days notice. A benefit from using your services is that customers don’t have to leave voice mails. I recommend your services highly. I’ve been with you for a long time and value the relationship.”

“Using your services allows us to have freedom after hours. Our clients love the fact that they can talk to a real live person and not voice mail or an answer phone. Your services are very affordable compared to the increase in new business we have gained by having our phones professionally answered 24 hours a day, seven days a week. I like the way you took the time to understand our business and made sure that your personalised answer service reflected the image we want to portray to our clients. Using your services means our callers get a professionally answered call everytime.”

“With Amundson & Amundson we have highly trained people professionally handling all incoming phone calls. This means we can avoid hiring people 24/7. I recommend your services because you have a very stable team of people who work for you. This means our business is always well looked after. You capture every call when we are busy with critical work which allows us to keep our service levels high to our own customers.”

‘Using Amundson & Amundson has been part of the reason my business broking team has been ranked number 1 internationally for the last 2 calendar years by the largest real estate company in the world REMAX. What I like about your 24 hour Personalised Answer Service is that you are reliable, professional, practical and are a real pleasure to deal with. I have now have more free time by outsourcing the handling of our incoming phone calls. We get a 24/7 service that is answered in NZ by an English speaking person who knows what they are doing. You are always polite and helpful and our clients love the fact that they speak to a real live person and not an answer phone or voice mail. Using your services gives our callers a professionally answered call every time. We are not tied into a long term contract and have the freedom to cancel your service with five days notice at any time. You also took the time to fully understand our business and made sure our personalised answer service reflected the image we wanted to convey to clients.”

“What I like about using Amundson & Amundson is that our customers are looked after 24/7 by an extremely professional and solution focused team. You are very cost effective and it is very easy to update information. A benefit of using your service is that we now have improved feedback from customers about our claims now that we have someone answering every query 24/7. I highly recommend Amundson & Amundson as it’s so easy to use your service. It’s incredibly cost effective and works out to be less than 10% of the cost of hiring a person full time. So we have saved a huge amount of money on our business costs by using your service. It gives us great peace of mind knowing someone is always there to answer the phone.”

“Using the services of Amundson & Amundson is very affordable compared to the increase in new business we have gained by having our phone professionally answered 24 hours a day, seven days a week. Using your services has meant we have saved a huge amount of money as your service is less than 10% of the cost of hiring a full time person to do the same things. Our customers believe they dealing with our staff and no call slips through without being dealt with. A great benefit is that I have freed up staff from retrieving phone messages. As we operate a 24 hour service our staff are assured that every call that comes through is justified/ screened so no unnecessary calls. We have a huge amount of freedom in how we use the services of A&A. They take the time to personalise their service to suit your business and how you operate. We have far less stress by having highly trained people professionally handling all incoming phone calls.”

“I like the services of Amundson & Amundson because it is very professional and efficient. It means I don’t miss a call or a client and is great if  I’m overseas. A big benefit is not having to employ someone to take calls. People and clients comment on our efficient service and it takes the stress out of client phone calls when I am unavailable. I recommend A&A because the service is cost effective, professional, efficient, friendly and personalised.”

“I recommend Amundson & Amundson because we can carry on working and not worry about missing phone calls. We have a huge amount of freedom in how we use your services. We can use it full time, to handle peak overloads and so on. We now have less stress and more free time since we outsourced the handling of incoming phone calls. This allows us to give our customers better service. Our staff can plan their days schedule more effectively and get a lot more hours of work done by being prepared with the information our customers need. We know that no matter what we are doing, every phone call will get personally and professionally answered by skilled people who understand our business.”

‘What I like about Amundson & Amundson is that the service has been personalised to ensure all messages go concurrently to key personnel. When in face to face meetings you know your callers are in good hands. If the calls are urgent A&A will try to talk to us directly. The most important benefit is the peace of mind that you are not a slave to your mobile.”